Privacy Policy & Terms of Service

Introduction

We wrote this to be read, not to be skipped.

Welcome to Roundably's Privacy Policy. We know that trusting someone with your pitch deck, your financials, and your founder story is a big deal. This page explains exactly what data we collect, how we use it, who sees it, and what rights you have.

We've written this in plain English because legal pages should not require a lawyer to read. If anything is unclear, email us at [email protected] and we will explain it.

This policy applies to all services provided through roundably.com and any associated tools or communications.

What We Collect

We only collect what we need to help you fundraise.

When you use Roundably, we collect the following types of information:

Information you provide

• Founder profile: Your name, email address, role, and a bit about your background.
• Company details: Stage, sector, location, team size, and other basics about your startup.
• Pitch materials: Decks, one-pagers, financial models, and any other documents you share with us.
• Communications: Messages, emails, and notes from our interactions with you.

Information collected automatically

• Usage data: How you interact with our platform, including pages visited, features used, and time spent.
• Device information: Browser type, operating system, and screen size to ensure our tools work well for you.
• Log data: IP address, access times, and referring URLs for security and troubleshooting.

How We Use Your Data

Everything we do with your data is to help you raise.

We use the information we collect to:

• Coach you on investor readiness. We review your materials and provide detailed, actionable feedback to strengthen your pitch.
• Match you with investors. We share your profile and materials with investor partners who are a good fit for your stage, sector, and goals.
• Communicate with you. We send updates about your progress, feedback on your materials, and relevant opportunities.
• Improve our tools. We use aggregate, anonymized data to make our coaching and matching better for everyone.

We do not use your data for advertising. We do not build profiles to sell to third parties. Your information exists in our system for one reason: to help you fundraise.

Who We Share It With

We share your data with the people who can help you get funded.

Sharing your materials with investors is the core of what we do. Here is exactly who sees your data and why:

Our investor partners are trusted and vetted. They are expected to treat your materials confidentially and to use them only for the purpose of evaluating investment opportunities.

We never sell your data. Not to advertisers, not to data brokers, not to anyone. That is not our business and it never will be.

Data Retention and Deletion

You are in control. When you say delete, we delete.

We keep your data for as long as your account is active or as long as we need it to provide our services to you. If you have not used Roundably for 24 months, we will reach out to ask if you would like to keep your account active.

You can request deletion of your data at any time. Here is how:

1. Email [email protected] with the subject line "Data Deletion Request."
2. We will confirm your identity and process your request.
3. Your data will be permanently deleted within 30 days.

Once deleted, your data cannot be recovered. Materials already shared with investor partners prior to your deletion request may remain in their systems, as we cannot control third-party records. We will, however, notify partners of your request where possible.

Cookies and Analytics

We use cookies. Here is what they do. Nothing sneaky.

We do not use advertising or tracking cookies. We do not participate in cross-site tracking networks. Our analytics help us improve Roundably for you, not target you with ads somewhere else.

Your Rights

Your data, your rules.

Depending on where you are located, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to fix any inaccurate information.
• Deletion: Request that we delete your data (see Section 4 above).
• Portability: Receive your data in a commonly used, machine-readable format.
• Objection: Object to specific types of processing, such as direct marketing.
• Restriction: Ask us to temporarily limit how we use your data while we address a concern.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you believe we have not handled your request properly, you have the right to lodge a complaint with your local data protection authority.

Privacy Questions?

Acceptance of Terms

By using Roundably, you agree to these terms. They are straightforward.

When you create an account, submit materials, or use any part of Roundably, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page and notify active users by email. Continued use of Roundably after changes means you accept the updated terms.

What Roundably Does

We are your fundraising partner, not your financial advisor.

Roundably provides:

• Fundraising coaching: Feedback on your pitch materials, readiness assessments, and actionable guidance.
• Investor matching: Introductions to investor partners who may be a fit for your company.
• Ongoing support: Continued communication and guidance as your fundraise progresses.

Important: Roundably is not an investment advisor, broker-dealer, or financial consultant. We do not provide investment advice, legal advice, or tax advice. We do not guarantee that you will receive funding. Our coaching and introductions are designed to improve your chances, but the outcome of any fundraise depends on many factors beyond our control.

Your Obligations

Be honest, be respectful, be you.

When using Roundably, you agree to:

• Be truthful. Provide accurate and complete information about yourself and your company. Investors make decisions based on what you share. Misrepresentation hurts everyone.
• Own your materials. Only submit content that you have the right to share. Do not upload materials that belong to someone else without their permission.
• Respect the platform. Do not use Roundably for anything illegal, harmful, or unrelated to fundraising. Do not attempt to scrape, reverse-engineer, or interfere with our systems.
• Keep your account secure. You are responsible for maintaining the confidentiality of your login credentials.

Intellectual Property

Here is what our license actually looks like:

• When you submit materials to Roundably, you grant us a limited, non-exclusive license to use those materials for the sole purpose of providing our services to you. That means coaching, feedback, and sharing with investor partners.
• This license is not transferable and not sublicensable beyond what is necessary to deliver our services.
• This license ends immediately when you delete your data or terminate your relationship with Roundably.

We do not claim ownership of your work. We do not use your materials to train models. We do not repurpose your content for our own products. Your materials exist in our system to serve you.

Fees

Clear and upfront.

Roundably may charge fees for certain services. Specific fee arrangements, including any success-based fees, are outlined in your individual service agreement.

We will never charge you a fee you have not agreed to in advance. If our fee structure changes, existing agreements are honored.

Limitation of Liability

We give it our best, but we cannot guarantee outcomes.

Roundably provides coaching and introductions with care and professionalism. However:

• We do not guarantee that you will receive investment or that any specific outcome will result from using our services.
• We are not liable for decisions made by investors, including decisions to invest or not invest.
• Our services are provided "as is." We make no warranties, express or implied, about the completeness, reliability, or suitability of our coaching or introductions.
• To the maximum extent permitted by law, Roundably's total liability for any claim arising from your use of our services is limited to the amount you have paid us in the 12 months preceding the claim.

This does not affect any rights you may have under applicable consumer protection laws that cannot be waived by contract.

Termination

You can leave anytime. No hard feelings.

Either you or Roundably can end this relationship at any time:

• You: Email [email protected] to close your account. We will process your request promptly.
• Us: We may close your account if you violate these terms, provide false information, or use the platform in a way that harms others.

When your account is terminated:

• Your data will be handled according to the Data Retention and Deletion section of our Privacy Policy (Section 4).
• Any obligations that should logically survive termination (like IP ownership and limitation of liability) will continue to apply.
• Outstanding fee obligations, if any, remain due per your service agreement.

Governing Law

The legal details about jurisdiction and disputes.

These terms are governed by and construed in accordance with the laws of the United Arab Emirates, specifically the regulations applicable to the Dubai International Financial Centre (DIFC) free zone, without regard to conflict-of-law principles.

Any disputes arising from these terms or your use of Roundably will be resolved as follows:

1. Good faith discussion. We will first try to resolve the issue by talking it through. Most things can be sorted with a conversation.
2. Mediation. If we cannot resolve it directly, either party may request mediation through a mutually agreed mediator.
3. Arbitration. If mediation does not resolve the dispute, it will be settled by binding arbitration under the DIFC-LCIA Arbitration Centre rules, with proceedings conducted in English.